Trajectory of Affordances: Insights from a case of telemedicine in Nepal

Abstract

Although Affordance Theory has become increasingly influential in the Information Systems (IS) literature, the exact process through which the affordances of IT are actualised is less studied. In this paper, we build on a realist ontology of affordance and an interpretive epistemology of how affordances are perceived and actualised to trace the process of actualisation. On the basis of insights drawn from a case study of a telemedicine project in a remote mountainous region of Nepal, we develop a concept, which we call the “Trajectory of Affordances.” Trajectory of Affordances captures the complex relations between affordances of IT and the role of goal-oriented actors who perceive and then play a vital role in actualising them, using capabilities that are enabled by facilitating conditions to take the necessary action. Trajectory of Affordances shows that the affordances of IT can travel from perception to actualisation through multiple paths, sometimes clustering together, and in the process, often lead to the emergence of new affordances.

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Methodological Approach for Identifying Mechanisms in ICT4D: A Critical Realism Perspective

The ontological questions ‘What is ICT?’ and ‘What is development?’ are described and documented in literature. Similarly, methodological approaches for understanding how ICT leads to development or for measuring the impact of ICT are described. However, explaining ‘why’ ICT works or not in the contexts of developing countries needs further investigation. We propose a critical realism based methodological approach for answering the above mentioned ‘why’-question. The core of a critical realism based approach is to identify the underlying mechanism(s) that may explain a phenomenon of why ICT leads to development. We demonstrate the proposed methodology through applying it on a case in an ICT4D context from Nepal.

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Understanding ICT in ICT4D: An Affordance Perspective

Understanding the role of ICT for development is at the core of ICT4D research. However, prevailing research in this field most often focuses on access or readiness of a technology, or on the outcomes of the technology use. Less attention has been paid to understand the mechanism of the technology use that leads to the outcomes. The question of why ICT in a development context sometimes work and sometimes does not work still remains a subject of enquiry. To enhance our understanding in this regard, we propose to use the concept of affordances to unfold the “black boxed” nature of ICT. We revisited a case from Kenya to illustrate the application of affordances in a ICT4D context. The findings show that the benefits of ICT can be harnessed only if the users in the underprivileged communities can perceive and actualize the affordances of the ICT. However, what is ICT affordances, and how people perceive and actualize the affordances in the context of developing countries are the issues that we delve in this paper.

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Exploring Effective Ecosystems in Disaster Management: Case studies of Japan and Nepal

Existing literature argues that taking a holistic approach to disaster management is important for organizations in achieving resilience. However, theoretical underpinnings are lacking to achieve a holistic understanding. This paper applies the notion of an ecosystem as a holistic lens to understand complex disaster management. We report two case studies from Japan and Nepal to illustrate how an ecosystem works during a disaster. The Japan case is a government initiative, whereas the Nepal case is a non-governmental initiative. The theoretical framework of information ecology is used in analyzing the cases. Based on the findings, we formulate three propositions that show important elements of ecosystems to approach resilience. The study suggests that coevolution is a key to respond to constantly changing situations during a disaster. To accomplish ecosystem coevolution, creating a collaboration system with governments and local communities and embedding local knowledge into the system are essential. Furthermore, digital tools can play a critical role in the coevolution process.

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